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Andi HoAndi Ho 

How to display only part of calling list data in WDE (not all calling list data)

Hi All,

Now I face a problem, my customer requires to display only a few calling list fields in WDE, the rest fields are not cared by operators and should not be displayed in WDE.

Is there any way to carry out this requirement?

Many thanks.
Best Answer chosen by Andi Ho
Jason McLennanJason McLennan
In the Annex of the field objects you dont want displayed, add interaction-workspace\display = false
Check out https://docs.genesys.com/Documentation/IW/8.5.1/Dep/OutboundInteractions for a list of all options relevant to customising the deiplay of fields.

All Answers

Jason McLennanJason McLennan
In the Annex of the field objects you dont want displayed, add interaction-workspace\display = false
Check out https://docs.genesys.com/Documentation/IW/8.5.1/Dep/OutboundInteractions for a list of all options relevant to customising the deiplay of fields.
This was selected as the best answer
Andi HoAndi Ho
Thank you very much!!!