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Community Guide
Most Popular Questions
ODS Lock will not be tracked and Pulse Collector will work in backup mode until Application ID is discovered DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(629). Database will not be polled.
October 14, 2015
pool is full, not adding an Authenticated connection
July 26, 2017
Can chat transcription be encrypted?
August 15, 2017
About WDE, how con we populate or preset ACDQueue parameter al login time?
November 20, 2017
Unable to connect to WFM Database
August 8, 2017
Most Recent Questions
ODS Lock will not be tracked and Pulse Collector will work in backup mode until Application ID is discovered DBPoller: Error: Pulse Application ID could not be discovered for CfgServer application DBID(629). Database will not be polled.
October 14, 2015
Multiple disposition codes on a single interaction
March 6, 2016
intermittent SCS to LCA connection failures
July 12, 2017
Does not update disposition code
December 21, 2017
How does an agent view their log in and log out time?
January 23, 2018
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