PureCloud customers and partners should visit the PureCloud Resource Center
and explore available education courses and webinars to learn about
PureCloud features, support apps, and billing information. If you are a PureCloud user and would like to open a case or view the status of a case,
please return to the My Support login page and sign in.
If you need information on how to use My Support including opening and managing
cases, please reference the My Support Info Guide PureCloud.
Please use these regional phone numbers to reach the Customer Care analysts for PureCloud. PureCloud phone support is for
Severity 1 issues (emergencies) only.
See Before You Contact PureCloud Customer Care
for the information you must have before opening a Support Case.
System outages should be reported using these numbers 24x7.