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eSOON International Inc.
Partner Tier : Gold
Partner Type : Value Added Reseller (VAR);Cloud Partner


About eSOON International Inc.

eSOON China Corporation is a leading provider of contact center solutions in Greater China. eSOON means “Engaged Services On Open Network”, signifying our focus on professional services on the open network. Since our founding in 1999, we have continuously innovated around the needs of customers, designed and implemented many solutions in the field of enterprise contact center, contact center cloud services and voice applications while with working closely with core partners like Genesys and Nuance.

Since the acquisition by CIC (Hong Kong Stock Code: 1900) in August 2011, we have actively developed new customers and technology based on the solid foundation of the past fifteen years. Moreover, we now offer Omni-media interactive solutions to the contact center industry as eSOON transforms its buisness model from a product-based supplier to technology services provider..

Company Specialization

We dedicate to offer competitive integrated solutions for enterprises, carriers and outsourced services providers to enhance the customer experience and create the maximum value. Our solutions and services have been widely accepted by more than 80,000 agent seats, 350 corporate customers in Greater China in 14 industries including telecommunications, bank, insurance, government, enterprises, transportation, video and television media, entertainment and travel, public service etc. 

Our vision is to maintain an engaging social experience for people, using contact center professional experience to eliminate the gap between enterprises and customers.


eSOON International Inc.


Floor 17, West Tower, World Financial Center, No.1, East 3 Ring Rd, Chaoyang District, Beijing, China

Phone : 86-10-85188535

Website : www.esoon.com/

Country : China, Taiwan, Hong Kong
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