Skip to main content
Content Starts Here

We've Moved!

Please note that we have moved to our New Forum site.

Ask Search:
Fay NortonFay Norton 

How to specify minimum number of agents for opening hour in Workforce Management?

In WFM, how do you ensure that when forecasting/scheduling a minimum number of agents are scheduled for the opening hour (say, 5 agents), without setting it as a minimum staffing level for the whole day?